This second edition of The Human Skills: Elicitation and Interviewing is Frank Stopa's latest book in The Human Skills series providing proven techniques for collecting the accurate information you need to make critical decisions. Mr. Stopa's techniques have been used in the domestic and foreign counter terrorism worlds to validate human intelligence sources. They've been used in police interrogations to extract valid admissions from hardened criminals. And, they've been used in the business world to fend off competitors and win business. For over a decade, Mr. Stopa has trained students to maximize their interpersonal information collection skills in the military, law enforcement, intelligence and business worlds. Now you can use his techniques to gather the information you need to succeed!

This edition contains additional elicitation and interviewing techniques, exercises which which you can practice and improve your skills, and a section on risk management.